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How to Report a Scam in Singapore

March 7, 2025

Scams can happen to anyone, and in Singapore, authorities have put in place strict measures to address fraud and assist victims. Whether you have been targeted by an online shopping scam, a phishing attack, or a financial fraud scheme, knowing where and how to report the incident is crucial.

This guide provides you with step-by-step instructions to report scams in Singapore effectively, ensuring that you take the necessary steps to protect yourself and help prevent others from falling victim.

I. Why Reporting Scams is Important

Reporting scams serves several key purposes:

  1. Protecting Others: Alerting authorities can help prevent more people from being scammed.
  2. Supporting Investigations: Reports provide valuable information for law enforcement to track scammers.
  3. Raising Awareness: Public awareness helps reduce the effectiveness of scams.
  4. Improving Recovery Chances: Taking quick action increases the likelihood of recovering lost funds.

By reporting a scam, you contribute to making Singapore a safer place for everyone.

II. Common Scams in Singapore

Understanding common scams can help you recognize fraudulent activities before they cause harm. Below are some of the most prevalent scams in Singapore:

1. Online Shopping Scams

  • Fake sellers on platforms such as Carousell and Facebook Marketplace deceive buyers into paying for non-existent goods.
  • Example: A buyer transfers money for a luxury item, only for the seller to disappear.

2. Phishing Scams

  • Fraudsters send emails or SMS messages pretending to be from banks or government agencies, tricking victims into revealing personal details.
  • Example: A victim receives a fake SMS from “DBS Bank” asking to update their banking details via a suspicious link.

3. Job Scams

  • Victims are promised high-paying jobs but are asked to pay upfront fees for training or “processing fees.”
  • Example: A job seeker pays for a “work visa” only to find out the job offer was fake.

4. Investment Scams

  • Fraudulent investment schemes promise high returns with little or no risk, often through social media advertisements.
  • Example: A victim invests in a “guaranteed profit” cryptocurrency scheme, which turns out to be a scam.

5. Loan Scams

  • Scammers pose as licensed moneylenders and offer loans with minimal paperwork, demanding fees upfront.
  • Example: A person seeking a quick loan pays a “processing fee” but never receives any funds.

By being vigilant, you can spot the warning signs and take action before falling victim.

III. How to Report a Scam in Singapore

If you have been scammed or suspect fraudulent activity, take the following steps to report it:

A. Report to the Singapore Police Force (SPF)

The Singapore Police Force is the primary agency handling scam-related crimes.

  1. File a Police Report
    • Online: Visit the SPF e-Services website: www.police.gov.sg and submit a report.
    • In-Person: Visit your nearest Neighbourhood Police Centre (NPC) to file a report.
  2. Call the Anti-Scam Helpline
    • Dial 1800-722-6688 for scam-related inquiries and advice.
  3. Emergency Reporting
    • If immediate assistance is required, call 999.

B. Contact the ScamAlert Hotline

The National Crime Prevention Council operates ScamAlert.sg to provide scam-related information and reporting services.

C. Notify Your Bank or Financial Institution

If you made payments or shared banking details, contact your bank immediately to:

  1. Freeze or Reverse Transactions
    • Request that your bank block or reverse any unauthorized payments.
  2. Change Banking Credentials
    • Update passwords and activate two-factor authentication (2FA) for added security.
  3. Monitor Your Account
    • Set up fraud alerts to detect suspicious activity.

D. Report to the Infocomm Media Development Authority (IMDA)

For scams involving unsolicited calls, SMS fraud, or telecom-related scams:

  • Website: www.imda.gov.sg
  • Procedure: Submit a complaint about suspicious calls or SMS messages.

IV. What Happens After Reporting?

Once you report a scam, authorities will take the following steps:

  1. Verification
    • Authorities review the complaint and assess its validity based on evidence provided.
  2. Investigation
    • Investigators may track transactions, analyze digital footprints, or collaborate with international agencies.
  3. Follow-Up
    • You may be contacted for additional information or updates on the case.
  4. Possible Outcomes
    • Arrests and prosecution of scammers.
    • Recovery of stolen funds (though not guaranteed).
    • Public awareness campaigns to warn others.

While resolution times vary, providing clear evidence and responding to inquiries can help authorities act efficiently.

V. Tips to Avoid Scams in Singapore

Prevention is the best defense against scams. Follow these tips to stay safe:

A. Verify Before You Trust

  • Check official websites or contact authorities directly before making payments or providing personal information.
  • Be cautious of unsolicited emails, SMS, or phone calls asking for sensitive information.

B. Research Before Making Payments

  • Look up reviews and verify seller credibility before purchasing online.
  • Avoid deals that seem too good to be true.

C. Secure Your Financial Accounts

  • Enable two-factor authentication (2FA) for online banking.
  • Regularly check bank statements for unauthorized transactions.

D. Report Suspicious Activity

  • If you encounter a potential scam, report it immediately to protect yourself and others.
  • Share scam alerts with family and friends to spread awareness.

VI. Why Seek Professional Assistance?

Navigating scam cases can be challenging, particularly if large financial losses are involved. Seeking professional assistance can:

  1. Provide Expert Guidance
    • Specialists can help you compile evidence and present a strong case to authorities.
  2. Improve Recovery Chances
    • Experts can negotiate with banks or financial institutions to recover lost funds.
  3. Offer Legal Support
    • Legal professionals can assist in disputes and ensure your rights are protected.

Our Services

We specialize in assisting scam victims by:

  • Reviewing and organizing evidence.
  • Providing personalized legal advice.
  • Supporting you throughout the reporting and resolution process.

Don’t let a scam disrupt your peace of mind. Contact us today for expert assistance and take the first step toward recovery.

VII. Conclusion

Reporting scams in Singapore is a crucial step in seeking justice and preventing further harm. By acting swiftly, providing thorough evidence, and utilizing the right resources, you can help law enforcement take action against scammers.

Remember, you are not alone. With the support of dedicated authorities and professional guidance, you can overcome the challenges of scam recovery and safeguard yourself from future threats. Together, we can create a more secure and informed community for everyone.