Submit a complaint about online fraud or remote control scams
We send over 50,000 complaints about financial products and services to firms each week for a response. If another agency can better assist, we'll pass it on to them and let you know. Most companies respond within 15 days
Phone: (855) 411-2372
TTY/TDD: (855) 729-2372
About CFPB
We are the world's leading scam recovery experts, specializing in retrieving funds lost to online fraud. Our team of professionals has years of experience in digital forensics, legal recovery, and financial investigation.
Expert Analysis
Our specialists analyze your case using advanced tools to trace stolen funds across multiple platforms.
Proven Success
With a 96% success rate and over $30 million recovered, we have the track record you can trust.
Secure & Confidential
Your case information is protected with bank-level security and handled with complete confidentiality.
Global Reach
We work with international law enforcement and financial institutions to recover funds worldwide.
How It Works
Our proven 4-step process has helped thousands of victims recover their stolen funds
Free Consultation
Please submit a complaint request and we will review your case and determine the best recovery strategy.
Investigation
Our staff will investigate to trace your funds and identify the scammers.
Recovery Action
We work with banks, payment processors, and law enforcement to freeze and recover your funds.
Fund Return
Once recovered, we facilitate the secure return of your funds to your account.
Service Packages
Choose the recovery package that best fits your case complexity and requirements
Bronze Recovery
- ✓ Basic case analysis
- ✓ Standard investigation
- ✓ Email support
- ✓ For US$50,000-250,000 losses
- ✓ 30-day timeline
Silver Recovery
- ✓ Advanced case analysis
- ✓ Forensic investigation
- ✓ Priority support
- ✓ For US$250,000-1 million losses
- ✓ 21-day timeline
- ✓ Legal consultation
Gold Recovery
- ✓ Premium case analysis
- ✓ International investigation
- ✓ 24/7 dedicated support
- ✓ For USD 1 million or more losses (unlimited)
- ✓ 14-day timeline
- ✓ Legal representation
- ✓ Asset freezing orders
Why Work With Us
No Upfront Fees
We professionally deal with online fraud for you and do our best to recover the fraudulent funds. Successfully recovering the money is our mission
Industry Leading Success Rate
Our 96% success rate is the highest in the industry, backed by years of experience and proven methods.
Fast Recovery Times
Most cases are resolved within 14-30 days, significantly faster than traditional legal processes.
Global Network
We work with law enforcement, banks, and legal experts worldwide to track down scammers anywhere.
Case Types We Handle
Investment Scams
Fake trading platforms, Ponzi schemes, cryptocurrency fraud
Romance Scams
Online dating fraud, catfishing, relationship manipulation
Business Email Compromise
CEO fraud, invoice scams, supplier impersonation
Cryptocurrency Theft
Exchange hacks, wallet theft, fake ICOs
Advance Fee Fraud
419 scams, lottery fraud, inheritance scams
Tech Support Scams
Fake technical support, software scams, remote access fraud